It is not possible to change the payment method for an order that has already been paid for.

If you have not yet made the payment and had chosen to pay for the purchase using a bank slip, but would like to do so using a credit card, simply do not pay for it and place a new order.

However, if you have already paid using a card, you must cancel and redo the purchase. To do so, request a refund by clicking here.

• Request a product here on our website;
  In the payment step, enter the voucher number;
  Then, schedule the service and delivery of the Certificate;
  Attend the service;
  Install your Digital Certificate

No, there is no. There will only be an additional cost if you wish to hire the service at your home, company or abroad.

Os preços do Certificado Digital variam de acordo com o seu tipo e validade. Você pode consultar todas as opções em nossa loja. O pagamento pode ser feito por boleto, pix ou parcelado em até 12 vezes sem juros no cartão de crédito.

In this case, you will need to make a new purchase. Don’t worry, the expired bill will not generate charges.

If you have already paid for both orders, you will need to request a refund for one of them. To request a refund or cancellation, click here.

Now, if you have only paid for one of the orders, that’s fine. The other will be automatically cancelled.